7 Reasons To Choose FuseMetrix
1. One System to Run Your Business
Even if you start by using the Customer Relationship M
anagement (CRM)
application
to help you grow your business
FuseMetrix can grow with you when you are ready. Our CRM and Accounts package provides a fully integrated application. When a prospect becomes a customer all of the necessary data is already present, speeding up time to invoice. By entering and maintaining data in one place costs are reduced by removing multiple entry and keying errors. Financial information can be made available to sales teams to help them identify their most valuable customers or those with payment issues. The system has built in email and diary applications ensuring all emails and appointments are associated with contacts. When you require even more our Full Enterprise Resource Planning (ERP) version is the answer.
2. Your Data is more Secure
All of your data is maintained in our secure data centre network. It is fully backed up at all times and because your data is not held on local machines the risk of data theft is significantly reduced. Access to your system is made via a secure, encypted connection which requires users to provide their username and password (enhanced security is also available). Different levels of access to the system can be pre-assigned for heightened security. We have constantly maintained a 99.99% uptime for many years, ensuring that you can
access your system when you need it.
3. It's Simple to Use
Whilst
FuseMetrix is feature rich and suited to all sizes of business, we have designed it to be simple to use. This minimises training costs and speeds up adoption to ensure your people and your business benefits from using it and gives you an early return on investment. The options available to users can be easily defined, giving them a clean system that only displays what they need to use.
4. Acccess from Anywhere, Anytime
Because your application is web based you can access your system from anywhere you have an internet connection. This gives you 24x7 access from where ever you are - no need to go to the office or use a slow VPN connection. This will also provide benefit to remote or field based workers such as your sales team who can access the data they need fast. Contracted service providers such as your sale book-keepers can also benefit by accessing the system remotely, removing the need for duplicate databases being produced.
5. Reduce Capital Expenditure and your Carbon Footprint
We have made significant investment in our infrastructure and because you do not need to purchase or maintain expensive hardware, such as servers or purchase software your own capital expenditure is reduced. With
FuseMetrix you pay a monthly fee based on the number and type of licenses you require. There is no set up fee and we do not ask you to sign a minimum contract. It is estimated that a moderate server has the same annual footprint as a 15mpg car. Reducing your company's carbon footprint is not only the right thing to do it saves you money.
6. Support is Included
We ensure that you are always using the most up to date verison of our system and you will have 24 hour access to our online support system. There is no additional charge for support as it is included in your monthly fee. Should you need to call us we dont expect you to dial a premium rate number and you will speak to a UK based support team member who fully understands the system and will get you back up and running fast.
7. Ongoing Development
We are always working on improving
FuseMetrix and many of our new features come from suggestions and requests from existing clients. We work proactively with clients to understand their needs and build them into our core products through a controlled and well planned process. Where very specific requirements are found we have built bespoke applications for
FuseMetrix for clients.
