Skip to content

See how FuseMetrix enhances the customer experience when ordering food

The quick service restaurant market is changing. Customers are more tech- savvy and businesses are looking to become more efficient, advanced and relevant. This is why the FuseMetrix F&B Hub has helped Leisure businesses shape the customer experience through its digital platform.
FuseMetrix is known for its all in one Business Management Software comprising of many features from Sales & Marketing, HR & Finance, Back Office Systems, Stock Management, Booking Systems, Retail Systems as well as several other integrations. The new development, the F&B Hub streamlines the food and drink ordering process and helps businesses run and scale their business. (You can see more about the feature and benefits here: (
This non-touch web ordering system enables the customers to order easily and straight from their phone direct. 
Here are 4 reasons how the F&B Hub enhances the customer experience:
1.No Queues 
The F&B Hub is perfect for businesses reopening post Covid-19 as it prevents customers having to queue and avoids face-to-face contact with restaurant staff. 
In other circumstances, no queues save the customers time and gives them a much more efficient service. 
2.Enhanced Visibility
The customer has complete control of their order and they can spend more time browsing the menu and deciding what they want to order, without being rushed. By giving the customer enhanced visibility, it creates an opportunity to up-sell, potentially leading to more profitable orders.

3.Straight-forward ordering process
Now is the time to take advantage of FuseMetrix’s capability to meet your customers' demands for a safer, faster, more convenient way of ordering, whilst rewarding regular customers with membership schemes and customer loyalty programmes.
4.Fewer Mistakes
Customer satisfaction will increase as orders are more likely to be accurate and saves any hassle of mistakenly wrong orders.
With very few restaurants offering online food ordering facilities, now is the time to take advantage of FuseMetrix’s capability to meet your customers' demands.